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A note on closing the windows: Some lessons from queuing theory
Krishna B. Athreya 1 and Mukul Majumdar 2
  1 School of Operations Research and Industrial Engineering, Cornell University, Ithaca, New York, USA. Email: ka54@cornell.edu ;   2 Department of Economics, Cornell University, Ithaca, New York, USA.

Thanks are due to Professors Pranab Bardhan, Uri Possen, Sugata Marjit, Shubhashis Gangopadhyay, Santanu Roy and Makoto Yano for helpful comments and suggestions at an early stage.

Copyright 2005 The International Society for Economic Theory.
KEYWORDS
Bureaucracy • Efficiency • Queuing • Stochastic processes
KEYWORDS
022 • 026

ABSTRACT

Consider two departments of a government each serving customers of a particular type. We explore conditions under which a reorganization leading to both departments serving both types of customers leads to an enhancement of "efficiency" defined in terms of the expected queue size in a stochstic equilibrium.


Accepted 17 September 2004

DIGITAL OBJECT IDENTIFIER (DOI)
10.1111/j.1742-7363.2005.00006.x About DOI

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