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Wiley InterScience

Public Administration Review

Public Administration Review

Volume 68 Issue 2, Pages 241 - 252

Published Online: 8 Feb 2008

Copyright © 2010 The American Society for Public Administration



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Performance, Accountability, and the Debate over Rules
David S. Kassel 1
  1 Accountable Strategies Consulting
Correspondence to   David S. Kassel is principal of Accountable Strategies Consulting, a research and management consulting firm in Massachusetts. He was previously chief of the Management Division in the Massachusetts Office of the Inspector General and, before that, a senior analyst with the Massachusetts House Post Audit and Oversight Committee. He has lectured on accountability issues at the McCormack Graduate School of Policy Studies at the University of Massachusetts Boston.
E-mail: dkassel@earthlink.net
Copyright 2008 The American Society for Public Administration

ABSTRACT

Does compliance with rules ensure better program performance and accountability? Since the 1980s, many scholars have answered no to this question, arguing that as managers attempt to comply with a growing thicket of rules, they often lose sight of the performance of their agencies and programs. Even the defenders of a rules-based approach have tended to view it as a necessary, though inconvenient, means of ensuring that democratic values and public rights are protected in the functioning of government. But does compliance with rules inevitably result in a loss of efficiency and effectiveness in the performance of public projects? This essay presents a case study of a public works project and three additional case summaries to demonstrate a theoretical proposition that compliance with rules for contracting and competitive selection of contractors can be an essential element of both a project's success and its accountability.


Received: 08 December 2007; Accepted: 30 January 2008;
DIGITAL OBJECT IDENTIFIER (DOI)
10.1111/j.1540-6210.2007.00859.x About DOI

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