|
If you are seeing this message, you may be experiencing temporary network problems. Please wait a few minutes and refresh the page. If the problem persists, you may wish to report it to your local Network Manager.
It is also possible that your web browser is not configured or not able to display style sheets. In this case, although the visual presentation will be degraded, the site should continue to be functional. We recommend using the latest version of Microsoft or Mozilla web browser to help minimise these problems.
Wiley InterScience | |||||||||||
  Gender, Work & OrganizationVolume 15 Issue 1, Pages 49 - 71 Published Online: 30 Jul 2007 © 2010 Blackwell Publishing Ltd
Abstract | References | Full Text: HTML, PDF (Size: 131K) | Related Articles | Citation Tracking  Emotions in a Rational Profession: The Gendering of Skills in ICT Work Copyright © 2007 The Author(s); Journal compilation © 2007 Blackwell Publishing Ltd KEYWORDS gender • emotion • information communication technology • ideal worker • discourse analysis ABSTRACTInformation communication technology (ICT) work is rarely seen as a work environment where emotional and social skills are key. However, the ideal ICT worker is increasingly said to possess a range of emotional and social skills that are often associated with femininity. This raises the question of how skills are discursively gendered in ICT work. This article firstly shows which skills ICT workers identify as those needed by the ideal ICT worker. Secondly, it highlights how ICT workers construct their own skills. Thirdly, some light is shed on how the gendering of emotional and social skills shifts with different discursive contexts and it is shown what the implications of this are. It is suggested that there is a dynamic at work through which men can appear as a new ideal ICT worker with more ease than women, despite the fact that women are more often associated with social and emotional skills. | 
| ||||||||||
